Loading blank pages

Discussion in 'Forum Announcements and Feedback' started by maf, Feb 8, 2011.

  1. maf

    maf Generous Contributor Maple Society 10 Years

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    Tonight I have been having issues with the UBCBG&CPR forums loading blank pages. This seems different from the stalled page loads seen before the server upgrade or the crashes that occurred just after.

    It happens like this: Any page from the forum will load as a blank page no matter how many times I try to refresh it. All other websites are OK. This carries on for a time (10/15/20 mins) and then the forum works normally for a while (making me think the problem was fixed) before loading blank pages again. It is working now but don't know for how long.
     
  2. Junglekeeper

    Junglekeeper Esteemed Contributor 10 Years

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    I experienced a brief period of this earlier in the afternoon.
     
  3. maf

    maf Generous Contributor Maple Society 10 Years

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    With any luck it is fixed now, whatever it was.
     
  4. Daniel Mosquin

    Daniel Mosquin Paragon of Plants UBC Botanical Garden Forums Administrator Forums Moderator 10 Years

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    A couple more times to go, yet -- what was supposed to be a seamless and easy upgrade of the scripting language has been much more difficult. 5 minutes into 2 hours so far.

    There'll be a couple more downtimes yet, but we think we have the problem solved - just need to implement.
     
  5. Daniel Mosquin

    Daniel Mosquin Paragon of Plants UBC Botanical Garden Forums Administrator Forums Moderator 10 Years

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    So... no resolution 5 hours in, and giving up for the evening.

    Essentially, we need to upgrade the scripting language on the server so that we can use the software that will power the revised web site. Upgrading the language went fine, but it messes up the admittedly-old ads server -- which then prevents the forums pages from loading (rest of site will work fine).

    We're talking about what to do next.
     
  6. Daniel Mosquin

    Daniel Mosquin Paragon of Plants UBC Botanical Garden Forums Administrator Forums Moderator 10 Years

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    This is resolved -- we've removed the ads server for the time being, and did the upgrade of the scripting language today.

    The "ads", such as they are (since they were mostly used to promote UBC BG internal events or international plant programs like Linnaeus birthday), may return in the future.
     

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